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The Philadelphia Inquirer promises to review all maps


		From: Lillian Swanson, Ombudsman, The Philadelphia Inquirer

		June 15, 2001

		Dear Ahmed,

                    I was sorry to see that you issued a call for a worldwide e-mail
               campaign about The Inquirer's publication of a map that failed to show 
               that the Golan Heights is occupied territory. When you wrote to me on 
               Monday, I asked you for a little time to consider your e-mail and respond to you. 
               As you can imagine, I am dealing with many questions and issues at the 
               same time, and I want to give each of them their due consideration. I fully
               intended to respond by the end of the week, and had already initiated
               conversations here in the newsroom with the key people.

                    As I have said before, these daily critiques and a worldwide call 
               are really counter-productive to your cause and your issue. No newspaper 
               will respond to it. In fact, it only increases the chance that we will not 
               hear you when it is most critical.
                    
                    As to the instant case, we have decided to review all our maps of 
               the area, discard any that are not up-to-date, and have actually begun that
               process. We will also convene a meeting of the appropriate desks next 
               week to review the maps we will run. So, you can see, your e-mail to Paul 
               and me prompted that action.

                   We do not intend to run a correction to the map we ran on June 2 
               because it was a locator map of the region, accompanying a story about the 
               bombing in Tel Aviv. The Golan Heights had nothing to do with that story, and, 
               in  fact, should have been cropped out of the map.

                    Editors here say the newspaper has run many maps of the region 
               that do show the Golan Heights as occupied territory. So, I think this case is
               really a slip-up -- which unfortunately has occurred twice -- and is 
               not a systematic attempt on the paper's part to redraw the region.

                     I hope that our relationship will continue to be one of working
               together and respecting our sometimes differing views on controversial
               subjects. I look forward to hearing from you.  

                     Sincerely,
                     Lil Swanson
		     [Philadelphia Inquirer Ombudsman]
		     [lswanson@phillynews.com]
		

Response sent on June 15, 2001 Dear Lil: Thank you for your response. First, I want to clarify that our decision to bring attention to the Inquirer's faulty map was not off the cuff: we pointed out the mistake in our May 9th letter, in our monthly recap in our May report on June 1st, then again on June 9th, and once again after that. That is, four times. I would have expected a swift reaction not on the fourth time, but on the first time. I understand that you are busy, but publishing an erroneous map about a conflict that is 99% about borders and land is serious. Failing to pick up the mistake when pointed out to you is more serious. Failing to react to it after FOUR warnings in the span of a month is bordering on the very very serious. So, I don't think that PMWatch flew off the cuff: you had one month and four communications to do something about it and you did not. You did not even indicate to me that you are taking the issue seriously, beside the one line that you would "have to think about it", which to me communicated that the issue was not that serious as far as you were concerend. Regarding the notion that "the Golan Heights had nothing to do with that story" -- I am a bit shocked by this rationalization. Again, this is an EXTREMELY sensitive story, as you well know, and as I said, maps and territories are at the heart of the conflict. Moreover, whether the story was or was not about the Golan Heights, your standards of excellence and accuracy should not be so below par that you would tolerate printing an erroneous map. Maybe a high school student will do a presentation next week about the crisis, and maybe she will photocopy your map and make a presentation. In that map, the Golan heights will be shown as part of Israel. Would you want to contribute to the misinformation of trusting children? (No wonder Americans are notoriously bad in geography! :) In any case, I am glad to hear that you are finally taking the matter seriously and will make sure that all future maps will be accurate and will depict occupied land as occupied. I and many people who have been offended by your repeated faulty map would have appreciated an erratum. It would have proven that you are willing to be hard on yourselves when you goof and that you always strive to be the best that you can be. Thank you for your attention and we, at pmwatch, also hope to continue our working, and otherwise -- as far as we concerned -- pleasant relationship. Yours, Ahmed Bouzid President Palestine Media Watch http://www.pmwatch.org

Action call issued by PMWatch on June 14, 2001 Since May 9, 2001, The Philadelphia Inquirer has twice published a map of Israel that shows the Golan Heights as an integral part of Israel and not as occupied territories, as it does for the West Bank and Gaza. Palestine Media Watch has issued repeated complaints about these errata -- see: Letter sent on May 9, 2001 Report issued on June 1, 2001 Letter sent on June 10, 2001 Here is the map -- compare it to the one published by Britannica:
To this day, the Inquirer has yet to respond to our complaints, let alone issuing an erratum. Issuing faulty maps, and doing so repeatedly is serious enough. Doing so after repeated alerts about their faulty nature is alarming. Please impress upon the Inquirer to issue an erratum on the maps and to promise in the future to publish accurate maps. Please contact: Paul Nussbaum: pnussbaum@phillynews.com -- Inquirer Foreign Desk Editor Rebecca Klock: rklock@phillynews.com -- Inquirer Deputy Foreign Desk Editor Lillian Swanson: lswanson@phillynews.com -- Inquirer readers Ombudsman Barbara Demick: bdemick@phillynews.com -- Inquirer Correspondent to the Middle East Nomi Morris: nmorris@krwashington.com -- Knight Ridder Middle East Bureau Chief Letters: inquirer.letters@phillynews.com -- Letters to the editor For your convenience, here are the emails in a cc-friendly format: pnussbaum@phillynews.com , rkolck@phillynews.com , lswanson@phillynews.com , bdemick@phillynews.com , nmorris@krwashington.com, inquirer.letters@phillynews.com